PLDT, Smart launch JUMP Experience Center as the newest Technology Hub

Philippine's top brand names in multimedia technology recently launched something new in terms of customer experience. PLDT, Smart, TV5 and Signal HD opened the first JUMP Experience Center located in Cyberzone, SM … [Read more...]

Issue with my Smart Blackberry Plan

I am not planning to blog this but I don't know where to submit my letter to Smart. I was trying to use the After Sales request form via Smart Connect website but whenever I click on submit, it always says there's an error. I'm … [Read more...]

The Battle for Unlimited Mobile Services

It was Sun Cellular who pioneered the unlimited mobile services in the country offering the convenience of unlimited call and text features for their subscribers. Commercially, they are branded as 'Hari ng Unlimited.' Technically … [Read more...]

Smart’s Reply on my *888 Hotline Complaint

Remember the time that I blogged about my experience with Smart's *888 Customer Service Hotline? Yes, they already replied!In an email sent on July 28, 2009 by certain Mark Sanchez from Smart Customer Care, he stated:Dear Mr. … [Read more...]

Whapack! Calling Smart’s *888 Customer Service Hotline

It was such a bad customer service experience, a SUPER BAD experience! This is the worst service I got from Smart to date! This isn’t about the representative but with their *888 Hotline itself! Imagine, I started calling the … [Read more...]

Report Received Text Scams Now!

‘hon d2 ka magreply load mo ako 150pesos’ - +639174259034 Have you ever received the same text message? These types of messages are actually SCAMS and they are just trying to persuade us to take advantage of their anonymity. We … [Read more...]